Better – Project Management per tutta la Nuova Piattaforma di Scommesse Sportive

Supportiamo la gestione dell’intero progetto della nuova piattaforma di scommesse sportive di Lottomatica SpA, Better TM.

Tecnologicamente molto avanzata, con componenti server, web, mobile e terminali, distribuita sul territorio, il sistemaviene realizzato con il contributo di laboratori localizzati in diverse aree geografiche mondiali.

IT Consulting

Offriamo servizi di IT Consulting in diversi ambiti, basandoci sulla pluriennale esperienza tecnica e manageriale maturata in importanti aziende nazionali.

Questi sono alcuni settori in cui operiamo.

R&D e Produzione

  • Project Management con metodologie standard, agile o ibride
  • Processi, strumenti e best practices
  • Selezione e valutazione prodotti

IT Operations

  • Processi, strumenti e best practices
  • Service Management
  • Strategie e metodi per il Continuous Improvement
  • Assessment di organizzazione, processi e procedure

Scrum in a nutshell
Split your organization into small, cross-functional, self organizing teams.
Split your work into a list of small, concrete deliverables.
Split time into short fixed-length iterations.
Organize the release plan and update priorities in collaboration
with the customer.
Optimize the process by having a retrospective after each iteration.

[da Kanban & Scrum making the most of both - Kniberg, Scarin]

Kanban in a nutshell
Visualize the workflow. Split work into pieces and use named columns to show workflow steps.
Limit the Work In Progress. Assign explicit limits to how many items may be in progress at each workflow state
Maximize the Lead Time. Optimize the process to make lead time (average time to completion) as small and predictable as possible.

[da Kanban & Scrum making the most of both - Kniberg, Scarin]

Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements.

[da ITIL Service Management Practices]

Top 10 Concerns of IT Directors
 1. Aligning IT strategy with business strategy
 2. Meeting business and user needs
 3. Coping with change
 4. Dealing with senior management
 5. Managing costs, budgets and resources
 6. Keeping up with technology
 7. Recruiting and retaining staff
 8. Time and resource management
 9. Infrastructure management
 10. Maintaining skills and knowledge

[da ITIL Service Management Practices]

Organization and Technology
“Today’s IT manager is less interested in technology than most references (books, courses, ‘solutions providers’) care to admit.”

So the starting point for IT Service Management (ITSM) and the ITIL Service Management Practices Framework is not technology it is the organizational objectives.

[da ITIL Service Management Practices]

Managing a Project
Identifying requirements
Addressing needs, concerns, and expectations in planning and executing the project
Setting up, maintaining, and carrying out communications that are active, effective and collaborative
Managing stakeholders towards meeting project requirements and creating project deliverables
Balancing the competing project constraints, which include Scope, Quality, Schedule, Budget, Resources, and Risks.

[da Project Management Body of Knowledge]

Processi
Repeatable, documented processes are essential to improving IT service delivery and management. The ITIL framework provides an effective foundation for quality IT service management.

[da ITIL Service Management Practices]

Incident
An unplanned interruption to an IT service or reduction in the quality of an IT service. Failure of a configuration item that has not yet impacted service is also an incident, for example failure of one disk from a mirror set.

[da ITIL Service Operation]

Problem Management
A problem is the cause of one or more incidents.
Problem Management is the process responsible for managing the lifecycle of all problems. The primary objectives of Problem Management are to prevent problems and resulting incidents from happening, to eliminate recurring incidents and to minimize the impact of incidents that cannot be prevented.

[da ITIL Service Operation]